Job Posting

Customer Service/Order Entry for Industrial Sales Department

Douglas Corporation is currently looking for a bright and motivated Customer Service/Order Entry representative with customer focus and the ability to resolve problems in a timely manner.

Job Responsibilities:

  • Prioritize and process customer orders and requests submitted by telephone and email
  • Work in coordination with the sales team to exceed customer’s service expectations
  • Communicate with customers about their orders, including any delays or changes in delivery
  • Coordinate shipping schedules with various internal manufacturing departments

Requirements:

  • High school diploma or equivalent; college degree preferred
  • Aptitude to learn company products.
  • Ability to multi-task, prioritize and manage time effectively
  • Maintain thorough and accurate customer service records
  • Proficient in Microsoft Office Suite

AN EQUAL OPPORTUNITY EMPLOYER – Douglas Corporation considers applicants for all positions without regard to age, color, sex, disability, national origin, race, religion, veteran status, or any other legally protected states.

DRUG-FREE WORKPLACE – Douglas Corporation performs drug and alcohol screening in accordance with Minnesota law.

I-9 VERIFICATION – Douglas Corporation follows the Federal law that requires us to verify the identity and employment authorization of new employees and to re-verify employment authorization as necessary.

Douglas Corporation
Corporate Headquarters
9650 Valley View Road
Eden Prairie, MN 55344-3507
Fax: 952-942-3125